01-17-2021 12:43 AM
01-22-2021 10:25 PM
Thanks for the pics. I am now able to get to the page. They buried this one pretty well. Took me a few tries to get it working OK. There appears to be a couple of listings that didn't get changed, but I can deal with them separately. Thank you very much for your kindness and patience in guiding me through the process.
01-17-2021 11:33 AM - edited 01-17-2021 11:38 AM
Yes, you will need to sign up to use File Exchange. Signing up merely sets a token in your account settings. If you remove the token, then you sign up again.
See post#2 in the pinned "File Exchange Limit" topic on this forum where there are links to sign up and to acess File Exchange. There are also links to download the manual.
The manual is now quite old, and there are new features added to eBay's interface that are not in that manual, but the bulk of it is correct.
File Exchange allows creating an offline spreadsheet that can be uploaded to eBay to create, revise, or end listings. When creating listings, start with the templates provided by the File Exchange management page since those have the correct headings that you would need for most uploads. In some cases there will be columns that you don't need, and in other cases, columns will be missing that you should add for your particular situation.
The XLS templates include sticky note instructions, whereas the CSV versions of those templates do not. I generally like to work within an XLS format and then export the results to a CSV for upload to File Exchange.
Revisions to existing listings generally need only the ItemID and the field that is to be revised (along with the leading Action column that tells File Exchange your intent).
There are two ways to load files into File Exchange. The simplest is to just upload your plain text CSV file on the tool's upload screen. The second method is to use a server to parse and upload an XML file.
In either case, there is no facility to upload photos in File Exchange. Photos must be hosted on an external website and the links to those photos would be included in your CSV file. eBay will use those links to attempt to fetch those online photos and rehost them on eBay servers. If eBay fails that attempt, you may see your photos delivered in the listing directly from that external host. There will be no zoom feature on those.
01-17-2021 02:47 PM
Thanks for replying. Which file exchange format would include the item description in a field?
01-17-2021 05:15 PM
@bimm_corp wrote:Thanks for replying. Which file exchange format would include the item description in a field?
All of them. The item description is a required field for any new listing, so all the templates will include that field. Start here to select a template:
https://pages.ebay.com/file_exchange/SMP_FEselecttemplate.html?id=0
I would recommend starting with the "Item Specifics Category template". If most of your items are in one category, then you might select a root category that includes most of those items.
01-18-2021 02:59 AM
I won't be using File Exchange to create new listings but to edit existing ones. The two fields I'm most concerned with are Price and Description. I have downloaded my listings with the Basic Template, but it did not contain the description field. Based on this, what template do you suggest I use? TIA.
01-18-2021 10:45 PM
Oops. I misinterpreted your question. All formats allow you to add the description, but none of the File Exchange downloads will return a description. I don't know why, but can only surmise that some sellers' descriptions are just too large and complex to manage in a spreadsheet, so eBay omits the description field, which I find very discouraging.
You can download the Price and quantity report from File Exchange to get a list of ItemID and Price. But you'll have to use one of my tools to extract the description.
The columns you will need for your File Exchange revision file will be:
Action,ItemID,StartPrice,Description
The Action will be "Revise".
The ItemID and StartPrice will be provided by File Exchange.
The ItemID, CurrentPrice, and Description can be extracted using this tool, as long as they are not hidden due to "out of stock" or "adult":
https://www.isdntek.com/ebaytools/ActiveContent_support/BulkEditorInstructions.htm
With that introduction, it may be best to describe what you would like to do with your description. You may want to download the original descriptions with no modifications and make your alterations within Excel, or you may want to use the elaborate wildcard options of the online tool to automatically modify your descriptions and automatically generate a spreadsheet of revisions that you can upload to File Exchange.
01-19-2021 12:51 PM - edited 01-19-2021 12:52 PM
Thanks for the detailed reply. This is interesting. Your reply clearly describes the convoluted process to edit item descriptions. It does seem like a bit much. Other venues I use just send you a .CSV, you edit the description fields, and you send the file back. As easy as 123.
Thanks again for the clear description of the process. I'm going to have to think about this before diving in.
01-20-2021 11:40 AM - edited 01-20-2021 11:42 AM
If you are just trying to revise or remove a phrase or a few words that are boilerplate in all of your descriptions, you can use the bulk find/replace feature in eBay's own Bulk Edit And Relist tool (BEAR). This is the bulk editing option that can be found on your Active Listings page within your account. eBay's BEAR will process the HTML version of your description, so the underlying HTML in the revision section must also match exactly.
01-20-2021 03:51 PM
Had a look at my active listings page and could not find a reference to BEAR. Could you provide a link? TIA.
01-20-2021 08:48 PM
It won't be called BEAR on the page itself. Checkmark all of the listings you want to modify and select the option to Edit either "All" or the selected listings. That should launch the BEAR editor where you can again checkmark all listings and choose to edit descriptions (you may see BEAR in the URL).
01-21-2021 01:52 AM
Tried that. Description is not included in the list of editable fields.
01-21-2021 02:51 PM
I'm frequently foiled when searching for this one as well. After opening the Bulk editing screen, open the "Edit Fields" dropdown located at the top left of the BEAR tool. Look down that alphabetic list for "Item description" rather than for "description". (Ignore the "titles" field that I have highlighted for another purpose.)
This will open yet another window where you can choose how to edit your descriptions, either individually when each change is different, or in bulk when the edits are all the same.
01-22-2021 12:19 PM
Sorry, but that's not what I'm seeing. Tried to get there from Seller Hub but no luck. Have you got a direct URL?
01-22-2021 02:36 PM
I captured these screens today from the Hub, starting on the Active Listings page:
https://k2b-bulk.ebay.com/ws/eBayISAPI.dll?ListingConsole¤tpage=LCActive
From there, the BEAR tool launches, but I can't provide a direct link to BEAR as it requires a list of item numbers in order to launch. However, I've displayed the URLs in the screenshot.
Seller Hub - bulk edit descriptions
01-22-2021 10:25 PM
Thanks for the pics. I am now able to get to the page. They buried this one pretty well. Took me a few tries to get it working OK. There appears to be a couple of listings that didn't get changed, but I can deal with them separately. Thank you very much for your kindness and patience in guiding me through the process.
Welcome to the Seller Tools board! You can chat with other members about seller tools and best practices in using them.
Tools related questions? Learn more about:
Videos: