04-29-2021 05:44 PM
I am trying to use the new feature in: https://www.ebay.com/sh/reports/uploads?, after downloading the example template, and sending the exact file back after only changing price and quantity I am getting the following error:
Failure;BAF.Error.5;"Unable to find Task Action Id for task Revise
#INFO;Version=1.0.0;Template= eBay-active-revise-price-quantity-download_FR;;;;;;;;;
Action;Item number;Title;Listing site;Currency;Start price;Buy It Now price;Available quantity;Relationship;Relationship details;Custom label (SKU)
Revise;"1111111111111";"Prometheus: Mutated Fifield - Alien & Predator (2019 Toy NEUF)";"FR";"EUR";"17.17";;"4";;;64194598315
04-29-2021 10:15 PM
It strikes me as odd that all of the numbers (except the SKU) are quoted as if they are text strings. Did the file arrive that way with quotes around Item number, price, and quantity?
The File Exchange header names are being changed to include spaces, so the headers should be fine unless some new header did not get mapped to the old version.
04-30-2021 10:59 AM
Hi @musique_pour_vous & @shipscript,
Our files from Seller Hub reports can come with quotes around the values, depending on the region the file is requested from.
What I would recommend doing is to check your upload file to see if in the process of saving or uploading, double quotes ended up being put around some of the values. This would cause the data to not map correctly, and lead to this error.
Hope this helps!
04-30-2021 01:09 PM
@Anonymous
Worked fine for me...
My version of Seller Hub does not have an active Upload/Download.
https://www.ebay.com/sh/fpp/feedmgmt?processType=upload
So I used the link provided in the opening post.
https://www.ebay.com/sh/reports/uploads?
I did some sleuthing, and the error message refers to an incorect value in the "Action" column.
https://community.ebay.com/t5/Archive-Tools-Apps/BAF-Error-5-Unable-to-find-Task-Action-Id-for-task-Revise/td-p/20273824
https://community.ebay.com/t5/Archive-Tools-Apps/BAF-ERROR-5/td-p/19639945
File Exchange is not finding "Revise" under the Action heading.
But I could not reproduce the issue. My testing...
Yesterday, I downloaded an "active listings" report through the Hub to edit price and quantity (I didn't realize there was a flyout to select the price and quantity, but since that is the only option at the moment, it must have defaulted) .
Firefox offered a choice of open or save. I chose to save and then examined the plain text file with notepad. The text file shows quotes around the item number, price, and quantity, but none around the titles unless the title includes conflicting punctuation like quote or comma (standard procedure).
I had thought eBay might be forcing quotes around the item number to avoid the exponential display, but quotes did not solve that long-standing dilemma.
Opening the same file in Excel, the item number displayed as exponential notation and the price and quantity were right-aligned (indicating numbers) .
I next stripped off all but one listing in Excel, changed price and quantity, saved as CSV, and uploaded the revision file through the Hub. The revision applied just fine.
As another test, I opened the original file in notepad, stripped off but one listing, changed price and quantity, saved again as plain text, and uploaded the revision file through the Hub. Worked fine.
Of course, my file is US comma-delimited, whereas the file that @musique_pour_vous processed is FR semicolon-delimited. I don't know if there are any site differences in how the file is handled.
So I again modified the text file and changed from comma to semicolon, and the US site correctly processed the semicolons. Assuming the US site would continue to correctly process tab delimiters as well, I changed semis to tabs and the tab-delimited file worked.
Lastly, however, when I tested using a TXT suffix, which was allowed in the past, the file was blocked until I changed the suffix back to CSV. So this appears to be the only upload format that has been lost. In the past, eBay's report file would echo the upload format. For example, supply a tab-delimited txt file, get a tab-delimited txt file in response. Upload a semi-delimited CSV, receive a semi-delimited response file.
05-05-2021 04:06 PM
Hi @shipscript,
I appreciate you doing all of that thorough testing, that is extremely helpful, I have passed the findings on to our developers. We've made some adjustments to delimiters, so it should be more problem-free.
Delimiters across regions can definitely be a little odd at times, and are hard to re-create. I've run into that struggle with many non-US users.
@musique_pour_vous As mentioned above, we recently did some updates to delimiters in the new Reports tab, try it again to see if it works now. If it still doesn't, can you please email a copy of your file to turbodata@ebay.com so my team can review it directly?
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