Turbo Lister Display Problems

[green-man-gifts]

Hi,

The above screenshot shows a problem I'm hacving with turbo lister (ie the text above the fields is not displaying).

I've tried fixing this by changing display settings and it makes no difference.

Has anyone else had this issue, and if so - how did you fix it?

I'm running Windows 10

Thanks in advance

[pocomocomputing]

Is TL up to date?

Did you try running as Administrator in Windows 10?

[dollybeauty]

Looks like the OP is accessing their data OK, but the program is not displaying field names/headings.

These may be stored in one of the tlb (database) files in the program directory. Unfortunately, the Compact may  not reindex those database files. My guess is that the TL  program may need to be reinstalled. Do not take my word for this!

@green-man-gifts

First try Tools>Compact databases. If the issue still exists, Click on Help>Contact Customer Service. Fill out the form and click on Send.

Or...This is from the eBay Advanced Apps team...

Phone Support (US - 8 AM - 6 PM MST): **To call us, click on the Help & Contact link found at the top of most eBay pages. Click on the Contact Us button at the bottom of the page. Select ‘Selling’ -> ‘Getting Started’ -> ‘Selling Tools’ for issues or concerns related to eBay listing tools that my team can assist you with. Now scroll to the bottom and click Call Us. Ask the customer support agent to transfer you to the Advanced Apps team.**

[green-man-gifts]

Hi,

Apolgies for the late reply, I've been on holiday.

Yes, I've tried running as administrator, but it made no difference.

I will try to compact the database, but I have reinstalled and updated already and it didn't work.

Thanks