The eBay Community

Resolved! Customers complaining that they can't order from me because I don't ship to them.

Customers complaining that they can't order from me because I don't ship to them. I only ship with in the US, but not International. Customers are in the US.

WHEN MSG RECEIVED FROM PROSPECTIVE BUYER, I NO LONGER AND CLICK ON BUYER'S USER ID TO CHECK THEM OUT

SUNDAY, 5/18/2025 - Has eBay stopped sellers from clicking on user ID to review their feedback first before replying to buyer? I have noticed lately that, as a seller, when I receive a message thru eBay from an ebayer that is interested in an item, w...

Need help identifying artist and painting

Hello, A potential client asked if I know anything about this painting and artist. I've done some research but haven't been able to find anything. The painting is signed EARL in all caps in the lower right. Does anyone know anything about this piece ...

Question about refund

I bought an item from a seller that looked mint in the listing photo, but when it arrived, the box is damaged. I contacted the seller, told the seller it was damaged before it was shipped. Because the packaging doesn't have any damaged from shipping....

Received damaged item, seller no longer ebay member, return denied.

I bought a laptop that should have been in "used", working condition. It appeared completely watter/oil spilled and fried. Initially seller responded and said it's on him, but next day they are not ebay member any more. I opened return case and it go...

Return/refund request

Hi! I started selling in Nov 2024. Have sold about 70 items. Had my first request for refund due to item defect. Customer bought new with tags on Nike sandals. Stated the strap ripped after 5 minutes of wear. I wasn’t sure how to proceed so offered 1...

Ebay system won’t allow auction payment

I won an auction this morning. Ordinarily, eBay automatically notifies buyers to pay, either through a “pay now” link or directly through the cart, where the item is waiting for payment. However, twice within a month or so, including this morning, th...

Resolved! Fake Alli Capsules

In November 2024, I purchased a bottle of Alli capsules. When I received the package, I didn’t immediately open the bottle. I have purchased Alli capsules for years through EBay. when I finally opened the bottle, there were these big blue horse pills...