12-17-2021 10:02 AM
Is there any way to see who my repeat customers are? I would like to send a special "thank you".
12-20-2021 01:33 PM
If you download a sales transaction report from Seller hub's Payments tab, you could use the spreadsheet data to see which buyers are repeat buyers. However, eBay does prohibit using that data for "direct marketing", such as sending unsolicited email, messages, or spam to other eBay members. Although your intentions may be good, you may find yourself on the wrong side of eBay rules. Even if the message is not a solicitation or special offer, and is only a Happy Holidays type of message, you may want to be very careful.
https://www.ebay.com/help/policies/member-behavior-policies/membertomember-contact-policy?id=4262
We don't allow our members to send each other spam. "Spam" is an email (or part of an email) that is both unsolicited and commercial in nature.
Unsolicited means the person who received the message didn't request it. Commercial means the message discusses buying, selling, or trading of goods or services.
Some examples of spam include:
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