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Problems with FileExchangeBaseTemplate

Hi everyone,

 

I am trying to upload one item through Excel, this is my very first time with a template on ebay, this model will be used for all the other items of my shop. 

 

I have several errors, I thought everything was kind of correct, could you please help me identify and correct them? 

https://docs.google.com/spreadsheets/d/1hQQ4QeCiC7zoQz-GK5kao72f5F5WqCKjuB81kPmKNiI/edit?usp=sharing


Thanks a lot in advance,
Best Regards

 

Message 1 of 11
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Problems with FileExchangeBaseTemplate

Maybe it's coming from the conditions ID by category, found the good value here, had to be 3000 occasion instead of 6000 initially

https://pages.ebay.fr/file_exchange/SMP_instructionsandresources.html?id=1

Let's see if it works !

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Message 10 of 11
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Problems with FileExchangeBaseTemplate

@vieuxpapiers85 

 

I see that you are listing on the France site.

 

The main problem that I see is that there are linebreaks within your description. The description needs to be one continuous line.  eBay has a utility to compress descriptions. You can find the download link on this resource page:

https://community.ebay.com/t5/Tools-Apps/File-Exchange-Limit-Increase-Requests-Here/m-p/30493504/hig...

 

Or you can use the "Condense" button on this tool.

https://www.isdntek.com/listingtools/compress.htm

 

I would also recommend that you download the category template so that you will have all of the item specifics for your category.

https://pages.ebay.fr//file_exchange/SMP_FEselecttemplate.html?id=0

 

 

@Anonymous 

There are two link errors on this page:

https://pages.ebay.fr/file_exchange/SMP_instructionsandresources.html

The links lead to NL instead of leading to FR

• Transfert de données
• Sélectionner un modèle

ShipScript has been an eBay Community volunteer since 2003, specializing in HTML, CSS, Scripts, Photos, Active Content, Technical Solutions, and online Seller Tools.
Message 2 of 11
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Problems with FileExchangeBaseTemplate

Hey there,

 

Thank you for your quick reply. I have fixed the description, I just have one left problem: 

 

2,Add,Failure,37,"""Error - Les données saisies pour la balise <Item.ShippingDetails> sont manquantes ou ne sont pas valides. Veuillez consulter votre documentation de l'API.|Item.ShippingDetails|""",,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,

 

Can you please tell me what is wrong with the shipping section? Thanks a lot in advance

Message 3 of 11
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Problems with FileExchangeBaseTemplate

@vieuxpapiers85 

 

The error messages do not always match the problem.

The BuyItNowPrice is only used in Auctions. Since your item is fixed price, leave that column empty.

 

ShippingType is "Flat", but since that is the default, you may not see an error.

 

See the shipping service options in the user manual. Your ShippingService-1:Option and ShippingService-2:Option do not match the available choices on page 106 of the FR manual

https://pics.ebay.com/aw/pics/fr/pdf/fr/file_exchange/File_Exchange_Advanced_Instructions.pdf

 

These questions and answers are similar to your issue:

https://community.ebay.com/t5/Archive-File-Exchange/HELP-quot-Error-lt-Item-ShippingDetails-gt/td-p/...

 

 

ShipScript has been an eBay Community volunteer since 2003, specializing in HTML, CSS, Scripts, Photos, Active Content, Technical Solutions, and online Seller Tools.
Message 4 of 11
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Problems with FileExchangeBaseTemplate

Hey there, 

 

Thank you but it still doesn't work.

 

https://docs.google.com/spreadsheets/d/1hQQ4QeCiC7zoQz-GK5kao72f5F5WqCKjuB81kPmKNiI/edit?usp=sharing

 

Is it because the following columns are empty ? Thank you

 

ShippingProfileName ReturnProfileName PaymentProfileName

Message 5 of 11
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Problems with FileExchangeBaseTemplate


@vieuxpapiers85 wrote:

Is it because the following columns are empty ? Thank you

ShippingProfileName ReturnProfileName PaymentProfileName


@vieuxpapiers85 

If you use Business Policies, then you must use those three columns and enter the names of the policies you would like to apply. If you do not have Business Policies set up on your account, then those columns must be empty and you will have to add all the other columns that describe your shipping, payment, and returns.

 

ShipScript has been an eBay Community volunteer since 2003, specializing in HTML, CSS, Scripts, Photos, Active Content, Technical Solutions, and online Seller Tools.
Message 6 of 11
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Problems with FileExchangeBaseTemplate

Ok I am almost there.

 

Everything works fine, except the category number... 

 

After several attemps, I tried 13984 then 16575434 or 165791 and none of them is working. 

 

The category I want is this one: 

https://www.ebay.fr/b/Lettres-et-vieux-papiers-de-collection/13984/bn_16575434

 

Thanks again !! 

Message 7 of 11
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Problems with FileExchangeBaseTemplate

I also tried category number 1 (collections), not working. Even if it had worked, I would miss to have my item into a subcategory so it would not help neither but anyway, thought this could be a main valid category.
Message 8 of 11
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Problems with FileExchangeBaseTemplate

Also tried 114791 https://www.ebay.fr/b/Factures-de-collection/114791/bn_16575177 I have this error

2,Add,Failure,21916883,"""Error - Le code d'état spécifié n'est pas valide pour le numéro de catégorie principale sélectionné.|""",,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,
Message 9 of 11
latest reply

Problems with FileExchangeBaseTemplate

Maybe it's coming from the conditions ID by category, found the good value here, had to be 3000 occasion instead of 6000 initially

https://pages.ebay.fr/file_exchange/SMP_instructionsandresources.html?id=1

Let's see if it works !
Message 10 of 11
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Problems with FileExchangeBaseTemplate


@vieuxpapiers85 wrote:

Ok I am almost there.

 

Everything works fine, except the category number... 

 

After several attemps, I tried 13984 then 16575434 or 165791 and none of them is working. 

 

The category I want is this one: 

https://www.ebay.fr/b/Lettres-et-vieux-papiers-de-collection/13984/bn_16575434

 

Thanks again !! 


The category number in that type of catalog URL is marked in red:

https://www.ebay.fr/b/Lettres-et-vieux-papiers-de-collection/13984/bn_16575434

But you need to make sure it is the last branch (leaf) on the category tree or it won't be accepted. If there are further divisions in the category, find the last one with no further divisions.

 

ShipScript has been an eBay Community volunteer since 2003, specializing in HTML, CSS, Scripts, Photos, Active Content, Technical Solutions, and online Seller Tools.
Message 11 of 11
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