10-02-2020 06:31 AM
The ebay app has just changed to print shipping labels in portrait mode and in the middle of a page...my question is WHY, and also how do I get back to printing in landscape? I ALWAYS print from the app, until I figure out how to fix this I will have to print labels on regular paper and tape them, and that's no fun.
10-02-2020 05:42 PM
I haven't tried this so I can't vouch for it but, in the print dialog window there should be a link for "preferences" or "properties." Click there and then find print orientation, it should let you change the orientation.
10-02-2020 06:06 PM
I dont have any apps, dont know how to get them or use them. What I dont like is places like Jack in the Box sends me an eMail of an offer then I find I need their app to get the deal. This really sucks. I even take the eMail to Jacks and no deal... McDees and other places do the same, it seems they cater to those who have apps.
10-02-2020 06:14 PM
You just blew my mind.
I didn't have one to queue up, but the ones I printed this morning printed landscape (on the vertical, but 2 to a page)... just like always.
I just went to my Paid & Shipped/Labels and pulled one to reprint. I'll be danged. It's one label flat in the center of the page. Like I was gonna frame it, or something.
Whaaaaaat???
10-02-2020 08:24 PM
^^^ Afterthought... I'm on a browser, too. Curiouser and curiouser...
10-06-2020 05:25 AM
I haven’t tried printing directly from the app in a couple days so idk if they fixed the issue or not yet, I did report it to eBay. Right now I have to print from the site on the browser on my phone and they print correctly.
10-08-2020 04:52 AM
Doesn't Seem to matter whether you use the app or browser. The label printing is messed up. There are no settings currently available to print labels landscape. I use adhesive labels and have fire the past year been able to print landscape on one half of the two label page. This morning it is not possible to do so. Way to go Ebay.
10-08-2020 05:07 AM
From the browser I was able to reduce the size to 90% to fit the label onto one of my adhesive labels in portrait verses landscape. Yes the example is crooked due to the printer grabbing the page wrong. At least I can use my labels.
11-08-2020 12:34 PM
This is terrible, I am in the same boat!
Welcome to the Seller Tools board! You can chat with other members about seller tools and best practices in using them.
Tools related questions? Learn more about:
Videos: