No TurboLister app - how to upload backup files to replacement tool?

[llamastalker]

Once eBay ended the volume promotions a few years ago, I scaled my listings way back to only the high priority items I could manually manage. Now that the volume promotions have returned, I want to upload some old listings backed up to TurboLister files. The file extensions are .imb and .tlb. I also have .csv files of my old listings.

In the past, I had the TurboLister app installed yet only used it for backup purposes. Never upload, so I'm not familiar with that feature. That PC has since been replaced and I no longer have the app installed.

I understand that this app is no longer available to download. What are my options to upload these TurboLister backups?

[dollybeauty]

@llamastalker

 Turbo backups can only be restored to a functional Turbo program. These files are proprietary to eBay/TurboLister.

Now, if your old computer is still functional, you may be able to copy (to your new computer) the file setupUS.exe. Find this in the old computer's download directory. Copy it to the new computer and run it (right click on the program and run it in Supervisor/Administrator mode). If it is not a too old of a version, it may work well enough to restore backups.

Otherwise, you may have to consult with the eBay Advanced Apps team for help.

This is from the eBay Advanced Apps team...

Phone Support (US - 8 AM - 6 PM MST): **To call us, click on the Help & Contact link found at the top of most eBay pages. Click on the Contact Us button at the bottom of the page. Select ‘Selling’ -> ‘Getting Started’ -> ‘Selling Tools’ for issues or concerns related to eBay listing tools that my team can assist you with. Now scroll to the bottom and click Call Us. Ask the customer support agent to transfer you to the Advanced Apps team.**

[llamastalker]

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@dollybeauty wrote:

@llamastalker

 Turbo backups can only be restored to a functional Turbo program. These files are proprietary to eBay/TurboLister.

Now, if your old computer is still functional, you may be able to copy (to your new computer) the file setupUS.exe. Find this in the old computer's download directory. Copy it to the new computer and run it (right click on the program and run it in Supervisor/Administrator mode). If it is not a too old of a version, it may work well enough to restore backups.

Otherwise, you may have to consult with the eBay Advanced Apps team for help.

The proprietary files issue doesn't surprise me. I still have the old PC, but I was not able to locate that file using the above file name as search criteria.

I will give the Advanced Apps team a call. Thanks for your detailed reply.