Listings not getting promoted when using a custom amount on the mobile app

[oddznendz4friendz]

For the last several days now, I've noticed that my listings are failing to register as promoted, despite me clicking on "Promote Listing", then clicking on the option to input a custom amount underneath the 3 suggested amounts, and enter said amount, then clicking "List". When I finish my listings and go back to the "Selling" page where my tasks to do are listed, all the listings I just did are there asking me to promote them. Then when i click the task, the text field is automatically populated withe a higher percentage than I had put it back when I originally set up the promotion parameters while making the listing. 

This happening to anyone else??

nybody else noticing this? I really hope its some kind of glith,

[wastingtime101]

I've seen a few reports about problems with promoting listings, including the one you're describing.

File a tech report - it's fast and easy and eBay does review these reports. The more people reporting, the higher priority the issue will get in the fix queue.

Options through the app:

1. Shake your device while the app is open and that will trigger the option for you to file a tech report or submit feedback on product features.

2. Anywhere you see the three dots or the ? you can tap on that to file a report. Screenshot below.

On the web:

Click the ? icon on the bottom right corner of almost any eBay page and that will trigger the option to file a tech report, submit feedback to eBay, and more. Screenshots here.