I CANNOT get the mobile summary description feature to work!

[jpartsch1cnl]

I am a new seller, and I cannot get the mobile summary description tag feature to work in my listings.

Here is what I am doing, using the HTML editor. I am placing the following at the very top of my listing:

<div style="display:none" vocab="https://schema.org/" typeof="Product">

<span property="description">

this is my mobile description text right here - this text will not display in the main description

</span>

</div>

No description text displays in the mobile view. What am I doing wrong? Thanks!

[shipscript · Accepted solution]

@jpartsch1cnl 

I found this in your test listing:

<div style="display:none;"><span>New RZ-53 РЦ-53 1.35v battery - PX625 PX13 MR9 mercury cell replacement! ~READ description~</span></div>

If you are using the Quick Lister, the tags are probably being gutted because that listing tool allows only very basic HTML.  At the top of the Quick Lister is the option to switch to the Business Listing form (the Advanced Listing form). The summary tags should work correctly on that tool.

[shipscript]

I found this text in eBay's page header, which is the random text eBay pulled from your description (with eBay promo added). I would have expected this to appear on mobile a few minutes after the listing posted.

<meta name="description" content="Find many great new &amp; used options and get the best deals for USA Seller! New 1.35v battery - PX625 PX13 MR9 mercury cell replacement! ~READ~ at the best online prices at eBay! Free shipping for many products!" />

eBay scans the description after every revision and will extract a new mobile summary if the description has changed.  But the updated summary may take a few minutes to appear in the listing.

[jpartsch1cnl]

Brilliant! Thank you! Weeks of frustrations with this, you solved in a few minutes.

I note that it didn't work to use the Business Listing tool at first, because when I listed the item, some font formatting tags were somehow inserted before my mobile description tags. So, I had to go back in and delete those font formatting tags, but it works now!

[shipscript]

The mobile summary can be anywhere in a small description, or near the top of complex description code, which means that HTML tags can appear ahead of the summary. However, when using eBay's rich text editor on text that is marked by summary tags, some invalid tags can be inserted or can split the summary code, disabling it. So the important point to remember is to paste the summary where it won't break or violate standard HTML, since the browser rendering engine will try to repair the broken code and disable the summary in doing so. Different browsers will perform differently when editing because it is the browser engine that drives eBay's rich text editor.