The eBay Community

They Call It 'Policy' I Call It Theft: EBay Just Took My Profits.

I’ve been selling on eBay for 19 years and have consistently maintained Top Rated Seller status. My wife currently handles order fulfillment and returns for our business. Unfortunately, a few return cases (just 5 over the past year were automatically...

Quick positive story.

I recently sold a $25 shirt that was described as black when in fact it was dark gray.My error.The buyer contacted me about it.I apologized and offered the buyer a full refund if he wanted to return it -or- a partial refund if he wanted to keep it.I ...

How to cancel prepaid label when it's marked as shipped.

Hi, Just sold a phone and I wanted to use the prepaid label feature but I didn't like the fact that it didn't require a signature. I wanted to go to the post office and get it shipped independently. How do I undo marked as shipped so I can cancel the...

Lost return?

Mailed out my return on May 15 Used provided shipping label), tracking still shows "USPS awaiting item" Must be returned by May 29th. What happens if the USPS drops the ball on me?

SPEAK WITH A PERSON AT EBAY

I would really like to be able to speak with someone at ebay about this https://www.ebay.com/itm/388444549212?_trksid=p4375194.c101952.m162921 it is a 900 dollar compressor that he is selling for 169.83 with 30 dollars shipping. The compressor is mad...

Allowed returned of item sold AS IS no return

Ebay allowed a return on an item sold AS IS and no returns Accepted. It was described as not working. And the buyer sent it back 29 days after the sale, using not working as the reason, I spent an hour on the phone trying to talk to someone, the pers...

Resolved! return to sender no mail receptable unable to forward

What happened is strangeThis week I received an item that I sold a long time agoand it saidreturn to sender no mail receptable unable to forward return to the senderbut there is no claim nor did eBay open a case, nothingthe buyer did not send me a me...

Just outright frustration. Not blaming anyone. lol

As a seller, do you get very frustrated when you have quality items, for years &, are unable to sell them? 1 thing I have is a pair of tickets when the Yankees won the 1996 ALCS - 1st time for Derek Jeter. No one wants them?! Yet - I see his 1st Worl...

Fake return address.

The return address is fake and the only help from eBay has been to tell me I am responsible for the return and I need to do so by May 22. When I try to report the seller I'm told I can't until I "take action" by returning the item.