07-11-2020 04:14 PM
Hello all. I was wondering if anyone else is having this issue. Started a few days ago. All of my listings were in size 18 font and magically changed themselves to 24. This is a big deal because if your font is to large or too small then your exposure outside of Ebay is greatly limited. I had a great run of many customers joining ebay the day they purchased my item. Since this font disaster that has stopped and views have dropped. I can not use the size 18 font. It is the same size as the 24. All others are the same as they have always been. I am listing at this very moment and it is still happening. It is driving me nuts. I am now opting for 14 because 24 is way to big. I have been selling for a while and never had this occur. Anyone else have this and how did you correct it. Thanks !
07-11-2020 07:35 PM
Your June listings are coded with font size 5.
Your newest listings are coded with font size 4 (which is ebay's default).
A browser default size is 3, which is equivalent to 12pt (16px).
If you are seeing a visual difference between June and now, you might check the zoom settings on your browser.
When you code the font size in your new listings, check the HTML view to see which code is being placed there (4 or 5). If code 6 is being placed in lieu of code 5, you can change the value in HTML view and then please report what you see.
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