File Exchange error 21919052: This shipping service isnot available for this item location.

[kelsey_creek]

Hi, everyone,

I'm trying to modify an existing listing's description. So I uploaded this file:

Action(SiteID=US...),ItemID,Description
Revise,113175080035,"...blah,blah,blah..."

But no matter how I try, I always get this error return: 

21919052
"Error - This shipping service is not available for this item location. Select a different service.|

I tried to add a column ShippingProfileName to explicitly specify the shipping policy to use, but that didn't help either. This listing's item location's country is "China", city is "-" (because I don't know which city it's in). This listing uses a custom shipping policy in which the service is "ePacket from China." I can't see why eBay doesn't accept the upload. Does anybody experience the same thing? How did you solve it?

Thank you.

BTW, I found an error code list on eBay, but it doesn't have this error code. Is there a complete list somewhere?

[dollybeauty]

@kelsey_creek

Change your Action statement to Action(SiteID=US|Country=CN|Currency=USD)

The Country=CN tells the FileExchange processor that the item location is in China.

[kelsey_creek]

Thank you, dollybeauty. Yes, that did the trick. Thank you very much.

A little inconsistency in the design. One would think all that required to describe a listing is in the columns. Turned out the "country=xx" has a part in it too.