cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

File Exchange - Shoe HALF-SIZE Variations with comma - upload errors

Hi,

@dollybeauty has recommended this board as the best place to ask about my problem.

 

I am trying to upload a file in the File Exchange that contains Shoes sizes update. When the products do not have any half sizes e.g. 38,5 it is ok. But when there are the half sizes I recieve errors.

 

Details:

- SiteID=Germany - we sell mainly in Germany and also US

- Country=PL - we send from Poland

- Currency=EUR

- CC=ISO-8859-1

 

So far (with only full sizes products) import run OK. It was enough to use only Action in A1 cell. But @dollybeauty suggested that the programm may treat it with US conditions and not Euoropean  - like comma instead of semi-colon as delimiter or dot insetad of comma in prices or sizes.

So I did a plenty of tests with all possibilities that came into my mind:

- any kinds of delimiters: comma, semicolon, even tabs,

- sizes with comma, dots and also , instaed of comma

- with and without columns: StartPrice and BuyItNowPrice (I did not use these columns before)

- exported in excel, libre office and manualy in Notepad++

- Action field as: Action only,

partly filled: Action(Country=PL) or Action(SiteID=Germany|Country=PL) etc.
or fullfilled: Action(SiteID=Germany|Country=PL|Currency=EUR|Version=745|CC=ISO-8859-1)

 

And always two same errors:

21916582 Serious Error Short error: Duplicate VariationSpecifics trait value.
Long error: Duplicate VariationSpecifics trait value in the VariationSpecificsSet container.

21916664 Serious Error Short error: Variation Specifics Mismatch.
Long error: Variation Specifics provided does not match with the variation specifics of the variations on the item.

 

I suppose that the Action field is the clue here. 

Iteresting fact is when I download active sell report I have 
Action(SiteID=US|Country=US|Currency=USD|Version=585|CC=ISO-8859-1)

and sizes are in standard quotmarks (like excel does) with commas.

 

I did several dozen tests in last four days and I have no more ideas.

Please help!

 

One of the last file looked like this (and it works for full size products) attached. 

 

Thanks in advance for your help.

Dominik

 

Message 1 of 4
latest reply
3 REPLIES 3

Re: File Exchange - Shoe HALF-SIZE Variations with comma - upload errors

draex@ebay.com

 

Previous conversation here - https://community.ebay.com/t5/Tools-Apps/File-Exchange-Variation-Shoe-HALF-SIZE-import-impossible/qa...

eBay is continually updating this site. Some advice given may have changed. Please reply to this thread, to let us know if this advice works for you. The links on the bottom of any eBay page can help you deal with most eBay issues. Contact eBay Customer Service on Facebook.com/eBay or Twitter.com/AskeBay
Message 2 of 4
latest reply

Re: File Exchange - Shoe HALF-SIZE Variations with comma - upload errors

draex@ebay.com
eBay Staff (Alumni)

@modaanet24 @dollybeauty

 

Thank you for posting this situation here.  We have reported this type of issue to our developers and they are currently researching the issue.  

 

We apologize for the inconvenience this has caused you.

 

Regards,

 

Draex

eBay Community Support

***IMPORTANT***: Please do not send email messages to this account as the account is not monitored for questions via email contact. If you have a question, please post a topic, or email to turbodata@ebay.com Thanks!
Message 3 of 4
latest reply

Re: File Exchange - Shoe HALF-SIZE Variations with comma - upload errors

Hi,
Are there any news on this issue?

Thanks,
Dominik
Message 4 of 4
latest reply