eBay

Anonymous · ‎12-12-2019

Hello,

For future requests, please reply to this topic: https://community.ebay.com/t5/Tools-Apps/File-Exchange-Limit-Increase-Requests-Here/m-p/31420544#M30...

----------------------------------------

Hello FE Users,

Please post your request for an increase to your File Exchange daily limit here. Please understand that by default the daily limit is set at 5k actions per day. We are happy to review your account for an increase if you would like to request it. We will review the request and reply here once we are able to increase your limit.

Due to account privacy, we will not state your actual File Exchange daily limit when we reply to your request. If you would like to know what your current limit was set to, you can email to turbodata@ebay.com.

**IMPORTANT NOTE** This topic may not be monitored daily, so if you need immediate assistance for a limit request, please either email to turbodata@ebay.com, or call in to Customer Service and ask for the File Exchange/Advanced Apps support team. Our business hours are 8AM - 6PM Mountain Standard Time (Monday - Friday).

Regards,

Advanced Apps

Anonymous · ‎07-21-2020

@ercha4411 wrote:

Hi,

We'll be adding some more products soon so we would like to request an increase in our daily file exchange limit to 100,000.

Thanks,

Hello @ercha4411 ,

Your limits have been increased. Thank you for your post and I hope you have a great day and be safe!

Jacob@ebay

eBay Customer Support

rabidvinyl · ‎07-21-2020

Hi @Anonymous

I have listings with a lot of variations, and I am updating pricing. I will be also adding new listings, so I would like to request an increase in my daily file exchange limit to 25,000.

Thank you.

Anonymous · ‎07-23-2020

@rabidvinyl wrote:

Hi @Anonymous

I have listings with a lot of variations, and I am updating pricing. I will be also adding new listings, so I would like to request an increase in my daily file exchange limit to 25,000.

Thank you.

Hello @rabidvinyl ,

Your limits have been increased. Thank you for your post and good luck with your revision!

Jacob@ebay

eBay Customer Support

nebten · ‎07-23-2020

Dear Jacob,

Can you please increase my limits? Also, can you explain why I was receiving the "Upload for the day exceeded the limit" error even when I tried to load 4,999 items?

Thank you.

Anonymous · ‎08-04-2020

@nebten wrote:

Dear Jacob,

Can you please increase my limits? Also, can you explain why I was receiving the "Upload for the day exceeded the limit" error even when I tried to load 4,999 items?

Thank you.

Hello @nebten ,

I gave your account a pretty good boost in daily upload limits with File Exchange. The only thing I can think that would cause that is you have something called a hard return which is like a line break in a cell in Microsoft Excel where File Exchange is reading that new line and its causing that issue where if you had a line break in each row, File Exchange would read a new line for every row so it might thing you are trying to upload more than 4,999.

The best way to get rid of those line breaks is to highlight the entire sheet, hit Ctrl + H (which opens the find and replace option) and then in the find what? enter Ctrl + J keys on your keyboard. That is the hot key for a manual line break and then in the replace with box, leave it blank. Then click the replace all button. That should fix the problem.

If you continue to have trouble, reach out to our customer service team, they can send an offline contact to Advanced Apps team that can schedule a call back with you.

I wish you well and can't thank you enough for your post. I hope that helps!

Jacob@eBay

eBay Customer Support

submelar-super · ‎08-14-2020

thank you

garnius-auto · ‎08-22-2020

Hello. We need a daily limit increase due to we are dealing with compatibility and there's many rows we need to load per item. Thank you much in advance. Regards

Anonymous · ‎08-26-2020

@garnius-auto wrote:

Hello. We need a daily limit increase due to we are dealing with compatibility and there's many rows we need to load per item. Thank you much in advance. Regards

Hello @garnius-auto ,

I have now increased your daily upload limit for File Exchange. I appreciate your post and I hope you have a great day.

Jacob@eBay

eBay Customer Support

digifoxmkt · ‎08-29-2020

Hi jacob@ebay

I have listings with a lot of variations, and I am updating pricing. I will be also adding new listings, so I would like to request an increase in my daily file exchange limit to 25,000.

Thank you.

Anonymous · ‎09-01-2020

@digifoxmkt wrote:

Hi jacob@ebay

I have listings with a lot of variations, and I am updating pricing. I will be also adding new listings, so I would like to request an increase in my daily file exchange limit to 25,000.

Thank you.

Hello @digifoxmkt ,

Thank you for your post. I increased your limits to compensate for the many variations you might have. If you have any trouble, reach out to our Advanced Apps Team. Otherwise, best wishes revising your items and thanks for choosing eBay.

Jacob@eBay

eBay Customer Support

bbstampsltd · ‎09-02-2020

Hi @Anonymous

Would you be able to update our file exchange limit to say 25,000 or something that accounts for our full stock inventory?

Thank you.

Anonymous · ‎09-04-2020

@bbstampsltd wrote:

Hi @Anonymous

Would you be able to update our file exchange limit to say 25,000 or something that accounts for our full stock inventory?

Thank you.

Hello @bbstampsltd ,

I have now increased your limits. You should be good. Thanks for the post.

Jacob@eBay

eBay Customer Support

nesch_6057 · ‎09-21-2020

Hello @Anonymous is there any way I can get my file exchange limits increased to 100,000? I have car parts with compatibilities and those kind of chew through the call limit quickly. Any way we can get this increase. Any help in this area would be greatly appreciated. Thanks.

Anonymous · ‎09-22-2020

@nesch_6057 wrote:

Hello @Anonymous is there any way I can get my file exchange limits increased to 100,000? I have car parts with compatibilities and those kind of chew through the call limit quickly. Any way we can get this increase. Any help in this area would be greatly appreciated. Thanks.

Hello @nesch_6057 ,

Compatibility certainly can take up a lot of actions slots so I am happy to do that for you. Thank you for your post.

Jacob@eBay

eBay Customer Service