02-14-2019 08:55 AM
I'm uploading about 650 ads through file exchange.
With test upload *Action VerifyAdd I have no errors, but then i change action to Add I have 240 error.
My field and 1 listing like this
*Action(SiteID=US|Country=US|Currency=USD|Version=941) Add
*Category 175709
Product:UPC 882658418747
C:Brand Cisco
C:MPN AIR-SAP1602E-AK9-5
Title Cisco AIR-SAP1602E-AK9-5 1600 Series Access Point NEW QTY AVAILABLE
Description This auction is for one Cisco 1600 Series Access Point AIR-SAP1602E-AK9-5 802.11a/g/n Standalone AP, Ext Ant, A Reg Domain, 5 APs *ConditionID 1000
PicURL https://i.ebayimg.com/00/s/NTAwWDQ5OA==/z/2dAAAOSw9YdcZEUK/$_57.JPG?set_id=8800005007
*Quantity 1
*Format FixedPrice
*StartPrice 2553
*Duration GTC ImmediatePayRequired 1
*Location United Kingdome
GalleryType None
PayPalAccepted 1
PayPalEmailAddress ebay@kreenholm.ee
BestOfferEnabled 1
ShippingProfileName Flat:Standart$20
ReturnProfileName Return:30DaysBuyer
PaymentProfileName PayPal#2
I ask for answer of community (or ebay representative) to solve this issue.
Sorry, my English is bad)
Thank you
02-14-2019 09:11 AM - edited 02-14-2019 09:13 AM
Your Action statement now defines part of your issue. You are registered in the UK but are trying to sell in the US. You do not have enough positive feedback, on this account, to sell internationally. You will need at least 10, as a seller.
Additionally, you may face selling limits, again, your lack of positive feedback, as a seller.
If you are wanting to sell to the US market, you can make enough sales to obtain 10 positive feedback ratings (as a seller, buyer feedback does not count), or create a US account. The same limits will apply.
Make sure your shipping policy states 'Standard shipping from outside the US'.
Here is the info on limits - https://www.ebay.com/help/selling/listings/selling-limits?id=4107
Here are the way(s) to get limits increased when you have met the conditions -
Use this link - https://scgi.ebay.com/ws/eBayISAPI.dll?UpgradeLimits
Another way, is to just list up to your limits and then one more to receive the error. Do this each week. During the monthly account review, the reviewer will see the attempts and will raise your limits automatically, if your account is in good standing.
02-14-2019 10:22 AM
This is a good response by @dollybeauty and others about how selling limits affect File Exchange.
https://community.ebay.com/t5/Archive-Tools-Apps/Error-240-file-exchange-failure/td-p/23931108
02-15-2019 02:19 AM
THX for your answer!
What should I do next?
How to change the field Aсtion to finish listing without errors?
02-15-2019 02:35 AM
I want to sell from a warehouse in the UK to the USA and around the world.
Now my seller limit is 350.000
Or I will not be able to leaf through a lot of goods until you get a half review?
02-15-2019 05:39 AM
Regardless of your selling limits on any site, you will not be able to sell internationally, until you have enough positive feedback. You will need at least 10 positive feedback ratings, as a seller (buyer feedback does not count), to be able to sell internationally.
02-15-2019 06:29 AM
THX for your answer again!!!
OK.
If I can sell only in UK, how I have to change the cell *Action(SiteID=???|Country=????|Currency=???|Version=???)
to upload listing on UK site.
And I should upload only throu eBay.uk or .com to?
02-15-2019 06:49 AM
Upload to the UK site. To upload to the .com site (US) you need the ability to sell internationally.
For the UK site...
Action(SiteID=UK|Country=UK|Currency=GBP|Version=745|CC=UTF-8)
If the product you sell is located in another country, you need to change the 'Country=' to the country of origin (included for other readers of this post).
02-15-2019 07:51 AM
Ok i understand you
Tried to enter * Action (SiteID = UK | Country = UK | Currency = GBP | Version = 745 | CC = UTF-8))
And now I have an error of 37
"Error - Input data for <Item.Country> is invalid or missing. Please check API API."
Can you help me again
02-15-2019 08:43 AM
Your info looks good, and is in accordance with the FileExchange Advanced Instructions.
The only thing I could suggest (and I do not know why this would work, when what you have tried does not), is to ad a column labeled 'Country' with the values 'UK'. Delete 'Country=' from the Action statement. Again I do not know why that would work over what you have done.
Another possibility...You did subscribe to FileExchange on the UK site, right? If you subscribed on the US site, this might give the error, you are seeing. Each site has it's own subscription service.
In any case, if the above does not help, you will need to contact the AdvancedApps team at eBay.
This is, of course, an expensive call from the UK. You might try to contact the AdvancedApps tem though the social sites...
You can call eBay - https://www.ebay.com/help/-/-/Contacting_eBay_Customer_Service?id=4379
Or contact them on Facebook.com/eBay or Twitter.com/AskeBay
For the social sites...You can contact Customer Service on Facebook, via private message and though direct message on Twitter.
Please do not provide any personal or account specific information (username, item number, etc.) publicly, only through private or direct message. An eBay employee will verify your account information and be happy to work with you.
Outside the US?
Try Skype - https://support.skype.com/en/faq/fa10613/how-do-i-make-a-call-on-skype (I do not know the Skype name to use).
This is from the eBay Advanced Apps team...
Phone Support (US - 8 AM - 6 PM MST): **To call us, click on the Help & Contact link found at the top of most eBay pages. Click on the Contact Us button at the bottom of the page. Select ‘Selling’ -> ‘Getting Started’ -> ‘Selling Tools’ for issues or concerns related to eBay listing tools that my team can assist you with. Now scroll to the bottom and click Call Us. Ask the customer support agent to transfer you to the Advanced Apps team.**
02-15-2019 10:30 AM
*Action(SiteID=UK|Country=GB|Currency=GBP|Version=941)
02-15-2019 10:44 AM
Thank you for that clarification!
02-19-2019 01:28 AM
THX for all your answers!
Solved the problem by simply deleting the parameters in the field and left simply * Action )) And its work!)
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