07-12-2022 01:47 PM
I still have an 8+ iphone. I've been using the ebay app to list my sales listings for a few years. Today it won't work. Is my phone too old? I've uninstalled and reinstalled the app. I go to ebay, then hit selling at the bottom, then I tap list an item.I get a screen with a window at the top and three boxes, the boxes are red green and gold and it says type key words like brand etc, into the search above. That's where I have a problem. I can't get it to allow me to type. It never gives me a keyboard to type on. So I can't start a listing because I have no way to get beyond this page. Is it my phone? Is it the app? is it me? BTW I'm computer stupid. I hate listing on my computer because the app is so much easier, in that i take the photo and then list from the same device. I don't have to reach out to find the photos or send them to the computer with the app. They are just there.
07-14-2022 01:35 PM
@southernese wrote:
I still have an 8+ iphone. I've been using the ebay app to list my sales listings for a few years. Today it won't work. Is my phone too old? I've uninstalled and reinstalled the app. I go to ebay, then hit selling at the bottom, then I tap list an item.I get a screen with a window at the top and three boxes, the boxes are red green and gold and it says type key words like brand etc, into the search above. That's where I have a problem. I can't get it to allow me to type. It never gives me a keyboard to type on. So I can't start a listing because I have no way to get beyond this page. Is it my phone? Is it the app? is it me? BTW I'm computer stupid. I hate listing on my computer because the app is so much easier, in that i take the photo and then list from the same device. I don't have to reach out to find the photos or send them to the computer with the app. They are just there.
Hey @southernese! We apologize about the issues you are having with the eBay app. I can get this over to the correct team to take a look into this. Also I would want you to check and see that you are on the latest version of IOS 15 as this should help with the issues you are running into.
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