07-27-2022 07:59 AM
The last week or so I've noticed that whatever I enter in the custom sku on my listing is defaulting onto the label screen with a check next to it. If I don't manually remove this check it will print on the label. Is this a glitch or will this spot be automatically checked on every label? I have 700 listings and I use the custom sku area for costs and stock number because it is supposed to be private from the customer. We could always put the check there manually if needed. Now the check is there without me putting it there. This could be very embarrassing if I miss taking the check mark off and it goes to the customer this way. If this is a new change to stay in place I would like to try to figure something else out for stock numbers and costs. Thank you.
07-27-2022 04:31 PM
Is this occurring on the Single label screen or the Bulk shipping label screen? There are some display issues with the single label screen, and this could be one more of those issues.
https://community.ebay.com/t5/Share-eBay-Technical-Issues
https://community.ebay.com/t5/Share-eBay-Technical-Issues/Ongoing-technical-issues/m-p/32866800
07-29-2022 05:09 AM
Sorry for the late response. This is on the single screen only that I've noticed. Both domestic and international.
Thank you.
07-31-2022 08:23 AM
I don't have any recent sales to test for you. However, if you do not see the problem on the multiple label screen, go ahead and report it on the Technical Issues forum. To get to the bulk label screen, select multiple sold items and select labels. Examine the screen to see if the problem exists there. You can actually use the bulk label screen to print a single label by deselecting all but one item after the label process opens.
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