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Cannot send Buyer Feedback

A Buyer's Positive Feedback was directed to the section for Seller's Feedback.  It will not allow me to delete the Buyer's Feedback.  Therefore, I cannot send Seller Feedback to my buyers.  How do I get eBay to correct this situation?

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Cannot send Buyer Feedback

Hard to understand that.  Feedback has to be attached to a purchase or a sale.

Which item of your FB are you referring to?

 

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Cannot send Buyer Feedback

If you're referring to that pre-filled in feedback  that looks like it comes from a buyer...just start typing in your own, it'll go away

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Cannot send Buyer Feedback

 

@being9423 

 

Here is a picture of what @momdadsstash is suggesting. 

eBay is aware of the problem.

 

The sample wording in the text box is known as "placeholder text." It can't be copied or highlighted because it is not really there "in the box". Instead, it should disappear as soon as you start typing your own text.

 

 

shipscript_0-1660082903542.png

ShipScript has been an eBay Community volunteer since 2003, specializing in HTML, CSS, Scripts, Photos, Active Content, Technical Solutions, and online Seller Tools.
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