cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Can't add items to an existing markdown sale -- Save and Review button doesn't click

I have many existing markdown sales. All of a sudden, I am unable to add new items to any of my sales because when I select additional items and click Save & Review, the blue save & review doesn't do anything when I click it. I have been in an extended chat with an agent and we have tried clearing cache and cookies, using a different browser, and going incognito in my browser. So far, nothing has helped. 

 

Is anyone else experiencing this issue?

Message 1 of 4
latest reply
3 REPLIES 3

Can't add items to an existing markdown sale -- Save and Review button doesn't click

There's a report of a Java Script error when trying to add items to a sale here:

https://community.ebay.com/t5/Report-eBay-Technical-Issues/Javascript-error-while-adding-items-to-sa...

 

But it doesn't sound like that's what's happening to you since you're not getting far enough to even get an error. They might be related though. 

Message 2 of 4
latest reply

Can't add items to an existing markdown sale -- Save and Review button doesn't click

I am also experiencing a similar issue except I am trying to remove items from the sale and pressing the Save & Review button does nothing. After several unsuccessful attempts on my computer I tried it on my phone and same issue.

Message 3 of 4
latest reply

Can't add items to an existing markdown sale -- Save and Review button doesn't click

I am having the same problem....when adding items to a markdown sale, the "save and review" button does nothing!  This is a huge problem for my business since I add/remove items daily.  I have tried two different computers.  It must be an ebay problem once again....  it's so hard to run a business here with constant problems!  

Message 4 of 4
latest reply