04-29-2019 07:38 PM
As a seller, I generally list my items using PC, however, I usually save my listing, then open it on the Mobile App on my phone to take my pictures. It used to be very convenient until this latest version 5.31.0.12 on Android. I can still take pictures, but can no longer zoom in or out for close-ups of details. I have to do so now just by the distance from the phone and of course, getting too close to the item causes bad shadows, etc. Has anyone else had problems not being able to zoom while taking pictures in this version? Do I need to change a setting or something, or is it just a bug in the version? Should I just try to roll back to an older version? Any suggestions welcome.
04-29-2019 07:42 PM
@subedei1
Questions about the various apps that are available, are best answered in the Discussion boards. There is a board for iOS (Apple) and another for Android.
Above, click on Discussions, then click on the group your device fits into, or click on a direct link below.
http://www.ebay.com/ios
http://www.ebay.com/android
These boards do have eBay associates who are monitoring the posts.
You can help them answer your questions by adding to your post,
1) the device,
2) the OS version your device is using, and
3) the version of the App you are having difficulty with.
The more info you can relay, the better they can help you.
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