05-23-2018 07:13 AM - edited 05-23-2018 07:15 AM
Could you please nudge or delete the download ref #43735712.
It has been 'In Progress' for 23 hours. It is hampering my ability to run another Active report.
Thank You!
Solved! Go to Best Answer
05-23-2018 11:46 AM
@dollybeauty wrote:
Could you please nudge or delete the download ref #43735712.
It has been 'In Progress' for 23 hours. It is hampering my ability to run another Active report.
Thank You!
@dollybeauty - I'm sorry for the delay in responding to this.
By the time I read this message and reviewed your download request, it has already completed.
When it comes to download delays. Not much can be done to speed up the process. Any download request that goes pass the 24 hour mark, we can report to our developers to have them assess our system to see which download request within the batch queue is slowing down the whole queue.
Please feel free to let me know either through this Community Board Topic for File Exchange or reach out to my team directly through the eBay Customer Support contact flows - Email or Phone Support.
Sincerely,
mykal@ebay
eBay Support
05-23-2018 10:21 AM
!!
05-23-2018 11:46 AM
@dollybeauty wrote:
Could you please nudge or delete the download ref #43735712.
It has been 'In Progress' for 23 hours. It is hampering my ability to run another Active report.
Thank You!
@dollybeauty - I'm sorry for the delay in responding to this.
By the time I read this message and reviewed your download request, it has already completed.
When it comes to download delays. Not much can be done to speed up the process. Any download request that goes pass the 24 hour mark, we can report to our developers to have them assess our system to see which download request within the batch queue is slowing down the whole queue.
Please feel free to let me know either through this Community Board Topic for File Exchange or reach out to my team directly through the eBay Customer Support contact flows - Email or Phone Support.
Sincerely,
mykal@ebay
eBay Support
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