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seller cheating with return shipping cost, how to fight this thing

Hey!

I sent the item back to seller using the provided by ebay's a "USPS Priority Mail Rtn Srv" label but the seller made a refund minus $32 for the return shipping.  What should I do to resolve this?  The listing was "30 day returns. Buyer pays for return shipping" 

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Message 1 of 19
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18 REPLIES 18

seller cheating with return shipping cost, how to fight this thing

here is the prices for this shipping by ebay calculator 

 

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Message 16 of 19
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seller cheating with return shipping cost, how to fight this thing

If you believe you were charged the wrong amount contact ebay (not the seller.)

Message 17 of 19
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seller cheating with return shipping cost, how to fight this thing

Hi, it's difficult to help without knowing the size and weight of the item. Regardless, it does seem unusual for the shipping to cost that much (unless you sent the item back in a gigantic box).

 

Try sending a message to eBay for Business on Facebook at the below link and politely explain your situation - be sure to include your name, eBay account email address, and zip code. 

 

https://www.facebook.com/eBayForBusiness/

 

Message 18 of 19
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seller cheating with return shipping cost, how to fight this thing

the box is 6x6x4in and less than 1 lb weight. I cant even find this high prices on USPS site for any shipping service. 

Message 19 of 19
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About this board

Welcome to the Returns board! Here you can discuss returns with other members.

    Returns related questions? Whether you're a buyer or a seller, check here to get started: