return missing items cant send message not going through

[liter8_4]

bought xmas ornaments in a baubble  all i got them no ornaments according to pic they come inside

[krazzykats]

Returns and refunds | eBay

File a case for not as described.

[buyselljack2016]

@liter8_4 

You need to explain a bit more clearly the step by step of what is happening.

We know that you see what is happening, and when, but we are not.

[soh.maryl]

eBay's Money Back Guarantee is very good when a buyer has an issue.

The problem here is that it's hard to figure out what your issue is.

Did you order something, but didn't receive it? You have 30 days past the estimated delivery date to open an item not received case.

Did you order something, but part of it was missing or defective? You have after receipt to open an item not as described case.

PLEASE read the MBG for further details on the protection eBay offers buyers if/when a transaction goes wrong.  

[sdneped]

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@buyselljack2016 wrote:

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@liter8_4 wrote:

return missing items 

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We know that you see what is happening, and when, but we are not. 

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We know that you understand what you wrote, but we are not. 

And how are you? return missing items you are not get?

[krazzykats]

The liter8_4 received an empty ornament box.  The ornaments should have been in it.

@liter8_4 

File a not as described case using the link below and be prepared to return the empty box as received.

Return an item for a refund | eBay