return issue

[reevesneola]

I have an authorized return but when I try to print label I get "We could not process your request because

of a technical issue.  Please try again.".  I have tried 6 times and it is the same thing.   What do I do?

[teth_1615]

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@reevesneola wrote:

I have an authorized return but when I try to print label I get

"We could not process your request because of a technical issue.  Please try again.". 

I have tried 6 times and it is the same thing.   What do I do?

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Check if you've already been refunded @reevesneola If so, you can't print a return label anymore.

Otherwise, click Resend label or Email label if that's an option instead of/in addition to Print label.