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refund

Hi, I bought a product on ebay. And the product didn't come. I then contacted the seller and the seller asked the mail and informed me that the whereabouts of the product were unknown. And I started a refund because the product didn't show up at my address. There's a picture of the product not coming, and there's the seller's correspondence. But the money hasn't been in my account yet. How can you help?

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Re: refund

Did you open an item not received case within 30 days of the last estimated delivery date?

Did you return to your case 96 hours later and ask eBay to step in? 

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Welcome to the Returns board! Here you can discuss returns with other members.

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