"confirm return" link is not clickable

[ticknocrat]

no error message just grayed out link.  Help please!

[sdneped]

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@ticknocrat wrote:

no error message just grayed out link.  Help please! 

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Upload a photo @ticknocrat and for the comment, break it into 2 lines.

Instead of:

no error message just grayed out link.  Help please!

Like this:

no error message just

grayed out link.  Help please!

[ticknocrat]

Thanks for responding.   I am still puzzled.  Upload a photo of what?  I uploaded four photos of the item to be returned.