Hi. I bought a laptop some 6 weeks ago from a seller in Australia, and it is faulty. The first communications with the seller were positive, as he advised several ways to rectify the faults. However, the computer repairs did not work, and the fault codes indicate a severe unrepairable problem, and I have requested a return with a full refund. The seller has now chosen to not respond after saying he would assist with either a repair or a refund. The problem is also that Ebay's system seems not to be able to assist as it is not able to follow its own instructions for reporting this for an Ebay refund. Where do I go now? How do i get Ebay to actually respond to my problem ? Any assistance will be appreciated.
