closing non received refund files when nothing is done just to save face of having to warranty

[rita-feinb]

I have TWO such problems that u closed without warranty of refund nor anything from seller-1st was item sent NOT as described & 2nd was seller promised refund & still never sent same

[bonjourami]

Did you file item not as described case,and item not received case, within Ebays thirty day money back guarantee?