07-18-2025 07:45 PM
Customer states that my item arrived broke but having a problem when looking at photos.
item is a auto parts tank that holds diesel exhaust fluid. My tank was cleaned great as pictured in listing.
customer send me a photo of the box I shipped in with a tank inside. This tank is covered in white urea fluid, or other vehicle remnants. This is clearly fraud to me and I packaged the item well…
what should I do from here? Not a good start to eBay career. Mine be strictly Facebook marketplace.
07-19-2025 09:30 AM
Hi @tecec0202
I’m confused as to how you could tell that the tank was covered in ‘white urea fluid’.
You’re saying that someone urinated on the item?