eBay

f-n-goofy · ‎06-05-2023

I returned an item that was not as described and was charged shipping not to mention tax. I never should have been charged for either, if item is not sold then there is no tax , item not as described(doesn't fit ) should get a full refund. If I go back to find copy of shipping label or tracking number I get nothing. None of this is ok with me , if I can't get resolution I will stop using this service. What is even worse is the way Ebay is treating their customers, no one answers a phone , terrible practice. I plan on calling attorney general about how this is working.

wastingtime101 · ‎06-13-2023

The shipping/tax was explained upthread and no mistake was made.

Original shipping $40 and tax on that shipping $3.80 does not get refunded on remorse. Neither does return shipping. In total that's the $83.80 you said was withheld.

Item cost + tax on item cost were refunded to you. That's considered refunded in full on a buyers remorse return.

As for contacting CS @f-n-goofy if you click the link in my last post there is a callback option. eBay CS hasn't accepted incoming calls for 3.5 years, but you can request a callback. You can also use the chat feature and type "agent" in the chat window. The third way to contact them is sending a DM through their social media channels - ebay on facebook or askebay on twitter. Hopefully one of those avenues will help.

GLORIOUS!

Seller Guide: Nonstandard Packaging

monster-deals · ‎06-13-2023

@f-n-goofy wrote:
I returned an item that was not as described and was charged shipping not to mention tax. I never should have been charged for either

I plan on calling attorney general about how this is working.

You might want to read up a bit on how ebay works before you post stuff like that.

You absolutely will not be suing ebay for paying shipping and sales tax.

f-n-goofy · ‎06-14-2023

Thanks, your answer now makes detour me. My fault for returning it with the wrong verbiage. Still upset about the way it was listed incorrectly, not happy that I ended up in this situation. Again thanks and I now understand how this happened.