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Refund request timeline.

Back on 9-14-21 i sold a reel to reel for $900.00 and the buyer stated the item was not as described but wouldnt send pics after being repeatedly asked so i offered a partial refund and they agreed to a partial refund of $170.00, i agreed and paid them $170.00. today 12-31-21 i get an ebay message stating the buy wants all of the money back. to reach anyone by phone on ebay is hard to do so i am hoping someone here can give me some advice. ebay has all the messages we discussed back and forth. after all this time and giving the partial refund will they make me pay it all back? I did what was asked.

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Refund request timeline.

@mj455 

 

On Ebay, the buyer has 30 days from the time they receive the item to open a case.

If they paid through Pay Pal, they can open a case there for 180 days, along with their credit card.

Have a great day.
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Refund request timeline.

Duplicate post... duplicate response:

 

Your eBay dealings have been satisfied. But you still might have to deal with your buyer in the case of a PayPal or credit card claim. I'd be feeling scammed if I were you, too.

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