Question about shipping refund

[dattasub65]

A seller asked me to provide them with priority express 2 day shipping which is around $40. I changed the settings on eBay and the buyer had to pay the shipping. Fast forward a week, and the buyer claimed that the product was defective. They returned it, and I could not find any defect with it at all with what he described. I was forced to refund him.

I contacted support and they returned my seller fees, however they said there is nothing that can be done for the shipping fee. So is it generally a bad idea to be nice and oblige to the buyer's shipping method requests? Or is there any way I can get my $40 shipping fee back?

[lakefor94]

Sellers are always on the hook for all shipping in a INAD return case.  Have to be careful with that.

[rileydone]

Gosh, sorry that happened to you; that would be a very frustrating situation.

Be sure and put that seller on your BBL.

[mr_lincoln]

@dattasub65 

-Use the Report Buyer link on the transaction, they are abusing the return process

-I use Free 30 day returns and would have withheld their original shipping since they are abusing the system

-Depending on the item doing what you did was okay ... for myself I wouldn't do it ...