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Need an answer to a problem I have regarding returns as a buyer

Hello, ebay.com! 

I am contacting you guys because I have run into a problem and have questions. 

 

I recently wanted to return an item to a seller. A few days later, I got a refund before I could return the item. 

I looked all over the ebay website, but I could not find a return slip or a method or mail information I can put on my return package to send back to the seller. 

 

And now, ebay says that my return request is closed. What's going on? Am I in trouble? 

What does it mean when my return request is closed? 

 

I can definitely return the item in question, it's just that the seller did NOT send me shipping or return information that I can use to put on the return package. 

Thanks! 

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Need an answer to a problem I have regarding returns as a buyer

@tbwg-14 

 

The seller decided is was cheaper to just refund, then to pay to have the item shipped back.

As long as you have your refund, you can do what you want with the item.

Have a great day.
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About this board

Welcome to the Returns board! Here you can discuss returns with other members.

    Returns related questions? Whether you're a buyer or a seller, check here to get started: