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More info on Returns

I have started a new account and am going through the growing pains again. No matter how many stores I have opened in the past with a different account/store name, Ebay doesn't seem to recognize the fact I have been on here for 22 years now. Anyway here is the problem I am currently having.

 

I have sold an item to someone on here who seems to be having a good time messing things up with returns and such. I send him the item within 24 hours and while it is in transit to him, a few days later, before delivery he says 

"Reason for return:
Just didn't like it
Comments:
I don't need it for this year thank you very much" 
The item was ordered on 2/18/22, delivered on: 2/25/22 and he opened a return request on 2/22/22. He couldn't decide he didn't like it when he read my detailed description and viewed my photo. He had to think it over for a few days then decide (after it was shipped and on the way). This has scammer written all over it. NEVER refund a BUYER who opens a return request, until you receive the item back from them in the condition it was sent. Ebay needs to change the BUYER is godly and always wins and the SELLER is out to scam everyone attitude. No matter what we do to ensure a package is shipped in a timely manner and provide tracking and any other documentation, we, the SELLERs always lose. That include the disappearing (Never received) orders. This is very prevalent with international packages. So, ALWAYS use Ebay International Standard Delivery which is handled by DHL and is tracked and delivered by them. I will not use anything else and the customed saves a few bucks on the shipping cost.
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More info on Returns

If you do not accept returns that return reason is a remorse reason and can be denied, unless your item or shop is set up to accept returns.

 

There is the dreadful "Item Not As Described" that forces you to refund. It has been abused in the past and sometimes still is

I am not an eBay employee but I sure feel like one sometimes
eBay Community Mentor Since 8-07-2023
Used to be panda75654
This is my only account. I do not own any other eBay accounts and will not ask for personal information. Stay safe!
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About this board

Welcome to the Returns board! Here you can discuss returns with other members.

    Returns related questions? Whether you're a buyer or a seller, check here to get started: