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Leaving feedback about a return experience

The purchased Item was “Significantly Not As Described”and the Seller agreed to a return. Item forwarded back to seller. The seller asked eBay Customer Service to review the matter and make a final decision as to a refund. The seller supplied eBay with photos of only some of what I as the buyer returned along with photos of items not related to my return. He also told EBay I did not return the complete item. EBay found the case in my favour and issued me a full refund. I can’t seem to leave negative feedback about this seller-  Why is this?

Message 1 of 9
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8 REPLIES 8

Leaving feedback about a return experience

With some sellers depending upon status, buyers have to wait ~7 days to leave a neutral or negative. 

 

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Message 2 of 9
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Leaving feedback about a return experience


@roseville13 wrote:

I can’t seem to leave negative feedback about this seller-  Why is this?


Jump down @roseville13 to the underside of this page and see if a link there helps you leave feedback?

Message 3 of 9
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Leaving feedback about a return experience

Thanks I obviously haven’t explained my problem.  I can leave the feedback but ebay don’t publish it.

Message 4 of 9
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Leaving feedback about a return experience

if the seller offers 30 day free returns then there seller protection will stop any negs

I get 20 SNAD returns a year and cant get a neg with them

its called seller protection and it been around for years

@roseville13 


Germantown proud Germantown strong
up the whiskey hickon
moving right along
19144
Message 5 of 9
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Leaving feedback about a return experience

Thanks - The seller did not offer returns but eventually agreed to return which he paid for.  I suppose that covers him?

If ebay had to come in and pay the refund. Does that money come from his pocket? Are his seller statics affected?

Message 6 of 9
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Leaving feedback about a return experience


@roseville13 wrote:

Are his seller statics affected?


No, a static is static: A static doesn't move.

Message 7 of 9
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Leaving feedback about a return experience

We, of course, can't see the FB you left, but if you mentioned having to open a case, that's the reason eBay would have removed it.  

Message 8 of 9
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Leaving feedback about a return experience


@roseville13 wrote:

Why is this?


Because the seller reported you for abusing the returns process.

 

There is no SNAD anymore it is just INAD because the difference between significantly and a teeny tiny bit has no bearing on whether the MBG applies or not.

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