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Issuing a partial refund

I started a partial refund and the item seems to be stuck on offering a full discount. Am I stuck with this now?

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Issuing a partial refund

@familyprojects 

 

Is the refund tied to a Return claim? If so, I don't see that you have the ability to reduce a refund. Expand, please...

 

Edit to add: I do think you'd be able to offer a partial refund using the drop-down under other circumstances. 🤔

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