I Shipped Wrong Item!

[mon949]

A buyer bought an item from me. I shipped it to her in a Priority Padded Flat Rate envelope.

I made a stupid mistake and sent her the wrong item. I told her to mark it RETURN TO SENDER, but her mail carrier has not picked it up in 2 days. She does not want to put it in a collection box. I think they do not allow Priority packages to be place in a collection box anyway.

I want to send her a label, but I do not know how to send her a "Priority Padded Flat Rate" Label. I am willing to eat the costs since it was my mistake.

How do I send her a label that she can print out?  Thank you!!!

[natoman777]

This is a common mistake (at least for me haha).  I have had trouble working it out since the changes from paypal to payouts thru eBay.  You could probably purchase a label through pirate ship and then download the label and take a screen shot and send it to them as a photo.  The other option which I had to do recently is to mail the label to them via snail mail with a stamp.  The buyer didn't have a printer so that was my only option.

[mon949]

Thank you for your reply.

I was also thinking I could go to the PO and purchase a flat rate padded priority label and email her a copy.

She does have a printer.

For some reason my browser does not accept Click n Ship anymore. I am afraid to lose my money on printing out a label. Although it does work for eBay labels.

What do you think?

[rfmtm · Accepted solution]

Easiest is have her open a Return Request on ebay.  You approve it and ebay will send he a link to print a return label.