Ebay Return Label Has Not Updated Tracking

[tonyfish82]

I have a return and sent it off on July 28th with the printed Ebay return label that came with said return. The return will be delivered on August 2nd.

The issue is return status doesnt show the package being shipped. It still says print label or provide tracking information. I also tried to provide the tracking number off of the Ebay return shipping label but it comes up as tracking number not recognized. 

I can see the return moving with the tracking number and an attempt was made to deliver today but being Saturday they could not access the suite for delivery.

I also contacted Ebay chat to have them update tracking on the 29th. They verified the item being returned was correct and said they updated tracking number but it still doesnt show. What am i missing here?

[lamber9347]

@tonyfish82 It's not that you are missing anything, there is nothing else for you to do in your case. The item was returned, tracking shows on the item itself because you can see it. You do not need anything else nor to do or contact eBay again. The entire return process is purposely set up to be automated with no involvement from anyone. 

Once delivered the seller has 3 days to refund you, and they will because they will be forced to. You have a MBG on this platform, you will be fine. Just sit back and allow the automated process to finalize, in your favor. Best of luck to you....

[lac358232 · Accepted solution]

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@tonyfish82 wrote:

It still says print label or provide tracking information. I also tried to provide the tracking number off of the Ebay return shipping label but it comes up as tracking number not recognized. 

I also contacted Ebay chat to have them update tracking on the 29th. They verified the item being returned was correct and said they updated tracking number but it still doesnt show.

What am i missing here?

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When you notice that

- eBay continues to nag you to return the item and provide a tracking number

- The eBay-issued return label is not being tracked at eBay

- Number updated by the rep doesn't show

it means that eBay still does not have the return tracking number that eBay themselves gave you.

If you ignore this, you won't get a refund. Instead, upload this number, without any spaces, to your return:

420  +  seller's 5-digit zipcode  +  tracking number

Check it first @tonyfish82 at the USPS.com website to see that it works.