EBAY support

[dmrosy]

Does anyone know how to reach a human being on EBAY?  All their online help stuff is so convoluted.  Of all the companies I deal with EABY is the only one without a simple, direct way to contact a person.  They're using the pandemic as an excuse to cut costs.  Every other company I deal with I can speak to a human being.    It's extremely frustrating.  Does anyone have any ideas?

[klhmdg]

go to the bottom of any page and "contact us" - request a call back.

Good luck. CS has been known to give incorrect advice.

You may want to ask here and see if anyone can answer you.

[eburtonlab]

For general questions you can try asking on the discussion boards. Experienced users can offer suggestions.

Or you can use the Help & Contact link at the bottom of the page to request a call back from eBay. Use the "Contact us" link and follow the prompts for your issue and you should eventually wind up on a page with a chat option. Choose that, and the last option that appears in the chat window -- use the "See more" option -- should be "Contact an Agent" to request a call-back if you are in North America.

https://community.ebay.com/t5/Selling/How-do-I-contact-Customer-Support/m-p/32016431#M1783851

Or you can contact eBay via social media:

https://twitter.com/askebay

https://www.facebook.com/eBay/

[kensgiftshop]

@dmrosy 

Unless it's an account problem, you could probably get some good help here.

[santamonicajeweler]

This is how you contact eBay

Open an eBay page 

Top left corner, click on 'help & contact'

Click on 'buying'

Bottom of the page, left side, Click on 'returns and refunds'

Click on top of the page 'return an item for a refund '

Go to bottom right of the page, in very small print click on ' have us call you'

eBay will call you in 2-9 minutes 

[dmrosy]

Couldnt do it.  

[santamonicajeweler]

message them on Facebook 

www.facebook.com/ebay/