@vrykalak wrote:
tyler@ebay wrote:
@vrykalak wrote:
bought insurance for a Media Mail package [ebay seller / process / shipping]
among other things, the "contract" said:
- void if any label on the box indicates what's in it...useful, but not scary
- void if the carrier is not liable for damage or loss
...scary, because the insurance is not with USPS, and USPS is NOT liable for damage or loss of Media Mail.
Is that true: that buying eBay's insurance for Media Mail is a complete waste of money?
From what I can see there are some caveats to your statements (http://pages.ebay.com/insurance/shipping/coverage.html) - mainly that you can't indicate contents unless required by Postal Law and shipped Parcel Post. Additionally, from what I can see the specific wording is 'coverage is contingent upon the Carrier being liable for loss..'. For me that indicates that if it's a carrier loss, damage situation, your insurance through this program would be covered, but an Act of God would not be. However, for specific coverage questions regarding the program I'd encourage you to reach out to Shipcover directly (http://www.pipinsure.com/ShipCoverContacts.aspx). Thanks!
I can and will do that, but your reply misses the point:
if a First Class or Priority Mail package--or basically anything other than Media Mail--is lost or damaged in transit, USPS will search for it, and may give a refund. But if it's Media Mail, they are not responsible in any way. That's the whole point of the question.
Media Mail is still insurable by the USPS. Technically speaking unless the item came with indemnity coverage through USPS there isn't a recourse you have through them if any shipment (1st Class, Express, Parcel Post) arrives damaged or lost, which is why they offer the insurance as an additional option.
With ShipCover, you're contracting with a different company regarding the delivery of an item - and they stipulate that as long as the carrier is liable (likely to be at fault) for the loss or damage they will cover it. However, that's just how I'm reading the wording of their terms and conditions, which is why I encouraged you to reach out.
@lintbrush*, sorry for my confusion, alan@ebay set me straight. You mean helpful counts in Notifications. I will check and see if there's a default count for the setting. I think it would be fun to see more than "and 2 others..."
@lintbrush* wrote:
Just a question about the 'helpful' counter in the notification feed.
Why does it always say "xxx and 2 others gave helpful" even when the number goes above 3? It hasn't been working right since the upgrade.
Also the grammar is horrible
