03-20-2018 07:37 PM
Hi Community,
Please join The Community Team and special guests from our Parts & Accessories team here on Wed Mar 21 at 1 pm PDT for a chat about the Private Offer feature in this category.
Learn how to manage price negotiations, upsell and offer bundles, and close sales through eBay Messages. We can also talk about international pricing and shipping of Parts & Accessories.
Learn more anytime before our chat with this free video tutorial.
*To be mindful of sellers’ time and contribution, please focus your comments and questions regarding the topic of the chat. Keeping in mind the Community’s Rules of Engagement when you post. Non-constructive/disrespectful comments will be removed by our moderation team so that the thread can focus on a productive discussion.
Alan - eBay Community Manager
If a member's response helped, please give it a Helpful. If you are the author of a thread and a member's response resolved your question, please click "Accept as Solution." More on Accepted Solutions.
Check out the eBay for Business podcast! For your chance to be featured on the show, call in with a question at 888 723-4630!
03-21-2018 02:08 PM
@imagizeyourworld wrote:
alan@ebaywrote:
@tealtwrote:
alan@ebaywrote:
@my-cottage-books-and-antiqueswrote:
LOL---OK, now I'm confused....you are saying this isn't for auto parts only? The "reply with offer" button can be used to do this for ANYTHING? That's great! Why is this topic about auto parts then?Good question, @my-cottage-books-and-antiques.
We do have this feature in limited availability in other categories, but it is not necessarily as involved as in Parts & Accessories. Today we have P&A experts providing an education on how to use the feature within their category.
Thank you!
Which categories and how limited?
Hi @tealt,
It is available across all categories for items that are fixed price and do not include multi-variations.
Thank you.
Any plans to make it available on multi-variation listings as well? The ability to make a custom description/price for a specific buyer has been desperately needed for a very long time... and that includes when the question comes from an item with variations.
(If the claim that the item the question comes from doesn't even have to be involved in the ultimate offer made, then it makes no sense to exclude them from the function. It would only make sense to exclude them if the only way to use private offer was to give a special price on exactly what the listing was for.)
There are no immediate plans, as the functionality is a bit more complex than listings without options, but it's likely a matter of time. Private Offer can be used to add many things to one order, however, and that includes an option that does come from a multi-variation listing. It's only the 'Reply with offer' button that won't appear when buyers message you directly thru a multi-variation listing.