Regards,
mam98031 • Volunteer Community Member • Buyer/Seller since 1999
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INR Claims need Extension before Buyers can file!!!!
A few weeks ago I started a thread and looped three of you in on it ... it concerned the rise of late deliveries and unnecessary INR claims due to Covid-19 quarantines with carriers and the increased Holiday package volume with carriers and the shipping industry slowing down considerably. I advised you that eBay needed to TAKE ACTION and extend the ability of Buyers to process INR claims AT LEAST 7 DAYS after the estimated delivery NOT 1 DAY PAST IT.
I was told by one of you that you were keeping an eye on it ... sorry , but this issue doesn't need an audience, it needs action as suggested or even a longer extension. I just had my 2nd INR claim pop up yesterday because a package has taken 9 days to go 5 hours from here when it would normally be a 2 day Priority Mail delivery. Sellers should NOT be penalized because of eBay's lackadaisical attitude and inaction to a very real issue. eBay needs to be adjusting Buyers' expectations regarding delivery WITH THE REALITY of the issues the industry faces right now. I have had numerous Buyer message me asking where their package was ... if they all would have simply processed an INR I would be up to 5 or 6 now. After 5 years of Selling and THOUSANDS of packages this has all happened in the last few weeks. And it is not going to get any better between now and the end of they year ... will you PLEASE do something about this?
_____
Edit: Reply to this thread can be read here
@justsc92 - Thank you for this information. As you're aware, we do not allow the sale of counterfeits on the site. If you come across them please use the 'Report item' form to get this to the correct team for review.
@justsc92 wrote:
I had an incident where I had two listings removed by eBay as eBay deemed them to be counterfeit. My account was also restricted for Counterfeit item policy.
Those 2 listings were for (one) PATRICK MAHOMES 2017 PANINI ROOKIE OPTIC CONTENDERS AUTO and (two) PATRICK MAHOMES 2017 CONTENDERS RC TICKET CRACKED ICE AUTO /25 RP PANINI
So eBay did in fact recognize these two listing as counterfeit items. Ebay authorized removal and restrictions.
So does now that set a precedence from that date forward that these are counterfeit items for any and all sellers?
I am not in some way being discriminated against? eBay set a precedence and authorized actions that should be taken on any and all sellers. Why the double standard? Why are other sellers allowed to sell these same items (over 60 sold of the same items since my removals and many more active listings, in fact during 2020 these two items have sold over 1000 times and 400 times respectively)?
Why has this precedence not been automatically applied to all sellers?
@justsc92 as you know, counterfeit items are against our policy and we will take action accordingly. We monitor the site around the clock taking action on items that violate our policies. This includes proactively finding these items and reactively viewing member reports. Actions taken on a sellers account are not shared with other members and may not always be visible to other members. Not seeing the actions we take on other accounts should not be taken as eBay taking no action or steps to enforce our policies.
@gwzcomps wrote:
When is eBay going to be more transparent when they screw things up? Seems with this recent MP issue no effort was made to keep us paying users informed. Also it is nice that while pretending to be a payment processor eBay lacks the ability to provide the support any real payment processor provides.
Hi @gwzcomps - we work hard to be up front with impacted members as we have information to share. We posted an Announcement regarding payouts earlier today when we had detail to provide. Thanks.
@gwzcomps wrote:When is eBay going to be more transparent when they screw things up? Seems with this recent MP issue no effort was made to keep us paying users informed. Also it is nice that while pretending to be a payment processor eBay lacks the ability to provide the support any real payment processor provides.
Same day is probably the best you will see.
There was an issue that affected payouts for a number of managed payments sellers on December 2nd, 2020. This issue has been resolved and all affected payouts were re-sent on December 2nd. There is no action for you to take at this time. Depending on your bank, your payouts should be reflected in your bank account in the next 1-4 business days.
We apologize for any inconvenience.
As always, thanks for selling at eBay.
The eBay Team
https://community.ebay.com/t5/Announcements/Payout-issue-notification/ba-p/31392812
