"Purchase limit" error message keeps popping up

[moooooo2017]

Hello,

I have been trying to buy items, yet my checkout won't go through because I keep getting a message that says, "To help protect your eBay account, we sometimes limit the amount of items that can be bid on or purchased by a single account. However, you may be able to increase the limit on your account by verifying some information about yourself."

Even if I change the cart to one item, or use the app, the message still appears.
A limit never got placed on me.

[eburtonlab]

Perhaps the user realized that an alternate account had inadvertently been created recently and that was being used instead of the intended account.