04-09-2018 02:11 AM - edited 04-09-2018 02:13 AM
On a few of my listings, when I look at them as a user, I see "local pickup only", even though in my listing, the shipping options I selected/calculated are listed.
Can this please be fixed? None of my listings are local pickup only, and this pushes away potential buyers. The image attached is for the same item--from my seller account and from a guest account.
Thanks.
04-09-2018 03:06 AM
I'm going through each of my listings one by one (since the seller hub doesn't show whether or not something is "local pickup only" and I can't edit that in bulk--if I'm wrong, please correct me) and have found that if I have Priority Mail AND local pickup as options (listing created in Chrome) and look at the listing as a guest (Firefox), only local pickup shows as an option. PLEASE fix this! It's affecting my views and therefore sales. trinton@ebay
05-02-2018 04:48 AM
me too
After 3 weeks of not getting help I finally abandoned the TRS+ account. Daily phone calls for help. They did try to help. Just kept saying "unidentified issue" at closing the request.
I paid for an store subscribtion at Premium that I could never use, it kept attaching extra listing upgrade fees also. I'm done trying. There is no fix for this. Get another account started is my solution.
Things I tried that were suggested...
Different device for listing. I did five different types. iPhone, iPads, desktop, laptop.
Different browsers. Chrome, IE, Safari.
Removal of any 3rd party software. Deleted and reformatted.
Free shipping, different speeds.
Refresh account with Techs.
Re do security checks on registration.
Different listing durations.
Different categories.
Different item specifics.
Different image upload formats.
Mobile light interface.
All routers, all cache.
Different uploads on batch.
On and on...I tried everything for 3 weeks plus.
Listings would upload properly, look great, then 2 days later at index, right back to local pick up only.
No account status issues, no payment issues, no paypal issues, everything you can think of and then some.
My solution was to reopen new accounts. I couldn't locate a stable solution.
05-02-2018 04:51 AM
wanted to add I am located in Aiken, SC - just on the off chance it's a zip code senstive error...and btw, I did change my zip code on different listings for item location just on the off chance that was the key - it didn't help anything either