03-02-2023 01:48 AM
For almost a week now I cannot list an item. When I upload photos they spin for a long time then appear briefly then just disappear. Sometimes the photos do stay but when I click on the blue button to list nothing happens. I haven't changed any settings on my computer or camera recently. Just doing everything as I usually do. Cleared out my history but made no difference.
03-07-2023 07:19 PM
I installed a secondary web browser (Firefox 102.8.0esr) with a clean profile and it worked! Thanks for all your help!
03-08-2023 09:29 AM
I guess I'm going to have to try a clean install of Firefox as well. I still haven't found a resolution to this problem. Two PCs and a laptop and I still cannot post. I manage to contact customer service, and 30 minutes later they simply acknowledged that it is an issue, and told me to wait 24 hours. That hasn't worked. I've tried disabling add ons, antivirus, and using other browsers to no avail. This has cut into my listings significantly, a peak time for me to post is right now.
The 'list it' button just breaks once I try adding a photo of an item - it no longer becomes responsive at all. Drafts don't work, nor new posts - only saved ones from ended listings seem to be able to get through.
I hope your trick works.
03-08-2023 10:29 AM
Final update before I burn my computer:
Clean install didn't work! A brand new firefox didn't help me. And, to top it all off, I can't even try Microsoft Edge again after reinstalling it because the captcha check to sign in on eBay is broken and I get a 400 error that the site doesn't exist.
Nothing works, even after fully uninstalling antivirus just to be sure.
(What tech support?)
03-08-2023 02:24 PM - edited 03-08-2023 02:26 PM
This is caused in Firefox when you add a image to the draft.
FF Version: 110.0.1 (64-Bit)
A draft without image can be saved (not published though, as a picture is required).
Adding a image fires 2 errors in the FF console:
1: TypeError: window.navigator.sendBeacon is not a function
2: The above error occurred in task iterator created by p created by anonymous Tasks cancelled due to error: p
Caused in javascript of ebay :
https://ir.ebaystatic.com/rs/c/-ebay/resource-client/5.968e8a08.js:1
So, the f'ed up their own javascript i guess.
Or it isn't at least not compatible with FF (anymore?).
Not much we could do here i guess, except telling them they should get their **bleep** together.
03-08-2023 05:17 PM
Notice I didn't install the "latest" version of Firefox. I used the Extended Support Release (ESR) version:
https://ftp.mozilla.org/pub/firefox/releases/102.8.0esr/
I am on Windows 10 btw. Good luck!
03-08-2023 10:23 PM
I did notice that.
But ESR will soon also be on the current base.
So it's not a permanent solution, and running somewhat outdated browsers for online business is ugly too.
To sum it up:
- picture upload triggers an js error in current ff version
- which corrups save/list buttons
- originating in js code
A multi billion $ company should be able to keep up with Firefox compatibility to allow their users to list i expect ...