iOS App - More to Ship Than Reality

[brianjosephbowers2011]

On the app, “home screen” - it says I have 3 items that were paid and ready to ship. 

But when I log in, I only have 2 items that are paid and ready to ship.

I recently refunded an item, and after looking at other reviews - it appears this problem happens under such circumstances. 

I know it doesn’t effect anything. But it’s confusing when I open the app.

Is there a fix?

Brian

 

 

[wastingtime101]

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@brianjosephbowers2011 wrote:

I recently refunded an item, and after looking at other reviews - it appears this problem happens under such circumstances. 

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Did you formally cancel that order or issue a refund without a cancellation?

Are you using the latest version of the app?

Have you closed out the app then relaunched it?