find forum to ask a technical question from other sellers

[kunstistkunstdy]

when listing a new item for sale, the description has disappeared. what am i doing wrong?

[chapeau-noir]

Technical issues board.

You're not doing anything wrong, this is an annoying glitch that has been going on with this site. I've had problems with it myself. Double check the live listing to see if it's there.

[kunstistkunstdy]

I cannot get it to go live.  It ends up in my  "drafts" to finish.

It will not let me finish the draft... the description disappears again..

It actually stops me from listing the item because it says I have

areaa that are not filled in ?????? I will try the copy and paste

the next time I try to list it and see what happens.

If there is anyone else out there that can help me, please reply.

Thx. C...

[kunstistkunstdy]

I just tried the copy (from my wordpad file) and it let

me list the painting and it seems like it is live.

HOWEVER, when I try to revise the listing's description, it makes

NONE of the corrections.  OH well, at least I got it listed.

[chapeau-noir · Accepted solution]

Did you try the tech forum? Link above.

This looks like a worsening problem, though.  Be certain to make copies (Word, notepad, whatever) of all of your descriptions for now. Also, if you go to edit a listing and the description is blank, just opening the same listing to read (not to edit) should show the description.

It's really annoying, though.