02-19-2020 02:32 PM
@Anonymous
From the weekly chat:
My listings generally show the potential buyer an estimated delivery date beyond what is normally expected for USPS 1st Class, and Priority.
The current estimate for my items is Feb 27th which is not unreasonable, but that same date has been displayed since the evening of Feb 10th.
Every other Monday the delivery estimate is extended by 2 weeks, and remains the same for 2 weeks. The date starts at 17 days out which is well beyond what would be expected with 3 day handling. Most ship same, or next business day, but the historical shipping data is not even helping to provide an accurate date.
Additionally, shipping to Alaska, Hawaii, and Puerto Rico displays Priority Mail dates well into next month as an estimated delivery. (March 10th)
Also, a "ship by" date in March was displayed for the sale made on Feb 17th.
The results.
The estimated date is not affected by a "ship to" zip code change.
323961411747, 323961411747, 323961387706
02-19-2020 02:38 PM
@nykayde902 wrote:
@Anonymous
From the weekly chat:
My listings generally show the potential buyer an estimated delivery date beyond what is normally expected for USPS 1st Class, and Priority.
The current estimate for my items is Feb 27th which is not unreasonable, but that same date has been displayed since the evening of Feb 10th.
Every other Monday the delivery estimate is extended by 2 weeks, and remains the same for 2 weeks. The date starts at 17 days out which is well beyond what would be expected with 3 day handling. Most ship same, or next business day, but the historical shipping data is not even helping to provide an accurate date.
Additionally, shipping to Alaska, Hawaii, and Puerto Rico displays Priority Mail dates well into next month as an estimated delivery. (March 10th)
Also, a "ship by" date in March was displayed for the sale made on Feb 17th.
The results.
The estimated date is not affected by a "ship to" zip code change.
323961411747, 323961411747, 323961387706
Hi @nykayde902, thank you for sharing more info, I'll take a look at what is going on and report any issues to our tech teams for review.
03-03-2020 06:01 PM
Was there an resolution to this? My listings all also have incorrect delivery dates and they do not show express 1 - 2 day delivery as an option. (Soonest delivery date shown to buyers is often a week out.)