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eBay Platform Meltdown (Problems With: Add To Watch List & Thumbnails/Photos)

The eBay platform has multiple problems and eBay is aware of them.  1) Since ~ 2/4/19 thumbnails/photos are not appearing for items in my Watch List.  The first few appear, but everything after show as a white square.  2) Thumbnails also are not appearing for returns and the uploaded photos don't display if selected. And most concerning for the community, but especially sellers, 3) as of today, I and other users are not able to add items to our Watch List.  All of these require immediate resolution, as they negatively impact the platform.  Not being able to save items in your Watch List makes the platform almost useless, unless you're buying an item with "Buy it Now."  Sellers will lose revenue because of this and eBay should compensate by offering "no fee" auctions until this is fixed.

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eBay Platform Meltdown (Problems With: Add To Watch List & Thumbnails/Photos)

@greg5000 

 

eBay should certainly address these issues. Hopefully they will do so as quickly as possible.

 

In the mean time, I suggest using the Summary page as an alternative to the Watch list page. For access to other lists, use this "all lists" link:

 

https://my.ebay.com/ws/eBayISAPI.dll?MyEbayBeta&SortOrder=ASCEND&GotoPage=1&MyeBayListIndex.Filter=A...

 

The watch list seems to not be accepting new items above 200. If you have more than that on your Watch list, I would suggest moving some to another list to free up space for watching new items.

 

One way to move several items to another list:

 

The easiest way to move many items to another list is by using a browser in desktop mode. Starting from the "all lists" link, go through the list and when you find an item on your Watch list that you want to move, select "More actions" and "Add to List" to copy the item to another list. Then check the box at the left side of the line item. When you have copied several items to another list, go to the top or bottom of the page and delete the selected items from the Watch list.

 

 

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eBay Platform Meltdown (Problems With: Add To Watch List & Thumbnails/Photos)

Thanks for the info! Seems to be yet another problem .... can't delete some watched items now.
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eBay Platform Meltdown (Problems With: Add To Watch List & Thumbnails/Photos)

@greg5000 As of this morning the 200 item limitation appears to have been lifted. If you are still having difficulty deleting watched items, try deleting them one at a time -- that has worked form me when I was unable to delete them in batches.
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eBay Platform Meltdown (Problems With: Add To Watch List & Thumbnails/Photos)

Thanks again for your helpful info!

 

To update on one of the technical issues I reported, as of yesterday afternoon photos are displaying again in the Watch List, below the banner that's says "Organize watched items into custom lists."  Hope this fix sticks! 

 

I had deleted a lot of items in my Watch List to get below 200, but sounds like it's back to 300 and I'll eventually see this if I start adding more auctions to watch.

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eBay Platform Meltdown (Problems With: Add To Watch List & Thumbnails/Photos)

thanks for the explanation

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